Privacy Policies

Cookie Policy

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Read more: Cookie Policy

   

Privacy Policy

Your privacy is important to us and Katharine Botanicals Ltd (Katharine Botanicals) is committed to protecting your personal data. This privacy policy explains what personal data we collect from you and how we use it. We may change this policy from time to time so please check this page occasionally.

This privacy policy has been written to provide you with information about:

What data we collect from you How your personal data is collected from you How we use your personal data Your legal rights relating to your personal data

Katharine Botanicals Ltd is the controller and is responsible for your personal data (collectively referred to as ‘Katharine Botanicals’, ‘we’, ‘us’).

What type of data do we collect from you?

Data for legitimate interests

The personal data which Katharine Botanicals collects may include, but is not limited to:

Contact names Email addresses Telephone numbers Addresses

We do not, and will never, sell any of your personal data.

How we collect personal data

We obtain information about you when you use our website, for example, when you contact us about Katharine Botanicals or when you order items from our website.

Google Analytics

When someone visits www.Katharine Botanicals.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out information such as the number of visitors to the various parts of the website. This information is only processed in a way which does not identify individuals. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Other Methods

The methods in which we collect data may include, but are not limited to:

Direct contact from existing / potential clients Publicly-listed information (for example, company addresses)

Third parties

We may use third-party software providers to log your use of our website to improve your experience and the performance of our website.

How we use your personal data

All data we collect is used specifically for legitimate purposes; these may include, but are not limited to:

Providing our products and services to you when you order them Contacting you if we need to obtain or provide additional information Ensuring that the information we hold about you is accurate Checking that you are satisfied with what we are offering

We ensure that personal data is only used for legitimate purposes, and only when your interests and fundamental rights do not override our legitimate interests.

Mailing Lists

When you register with us by for example placing an order, we collect personal information.

We use this information to send you newsletters and other communications to:

Tell you about our products and services Inform you about changes to our products and services

We do not rent or trade email lists with other organisations and businesses.

We use a system on our website to deliver our newsletter. We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our newsletter. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Remarketing

Occasionally we use re-marketing to further share information with you. This involves placing a cookie on your computer when you browse our website, we then use a third party to share further information about our products and services. If you have consented to the use of our cookies you may see advertisements for our products on other websites. Please read more about cookies in our Cookie Policy.

Your Privacy Rights

You have the following rights:

The right to ask for a copy of personal data that we hold about you (the right of access).

The right to request that we delete personal data held on you; where we no longer have any legal reason to retain it (the right of erasure or to be forgotten) – please note, this may cause a contract to be cancelled, if the information requested to be deleted is required for said contract.

The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you (the right of rectification).

The right to opt out of any marketing communications that we may send you and to object to us using / holding your personal data if we have no legitimate reasons to do so (the right to object).

The right (in certain circumstances) to ask us to ‘restrict processing of data’, which means that we would need to secure and retain the data for your benefit but not otherwise use it (the right to restrict processing).

The right (in certain circumstances) to ask us to supply you with some of the personal data we hold about you in a structured machine-readable format and/or to provide a copy of the data in such a format to another organisation (the right to data portability).

Our contact details are listed at the beginning of this privacy policy, if you wish to get in touch about any of the above. We will respond within 28 days.

   
Delivery

Delivery Information

Postage and packing is charged at:

Items Price Delivery time

Questions or difficulties with the purchase process?

Call us on 0330 111 8869  and we will be happy to help you over the phone

1 item £2.95 3-5 days delivery
2 items £3.95 3-5 days delivery
3+ items £4.85 3-5 days delivery

UK Orders over £40 - P&P is FREE.

For orders outside the UK, please note that postage rates will appear before you have finished your order

Estimated Delivery: Our courier quotes 3 – 5 working days for delivery in the UK or up to 10 working days for international deliveries.

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Testimonials

"The lovely Pure Indulgence face cream is quite as good as any and very pleasant to use. Makes me feel good too!”

- Dr H Young

 

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